REEDS Jewelers, located at 714 SE Greenville Blvd Spaces B-9/B10, Greenville, NC 27858, offers a wide array of services, particularly excelling in engagement ring creation. This family-owned jeweler has been serving customers since 1946 and has garnered a reputation for exquisite jewelry designs and outstanding customer service.
The store features a finely curated selection of engagement rings, luxury watches, and other fine jewelry, appealing to various tastes and preferences. Staff members, such as Jeremy, are noted for their welcoming demeanor and commitment to customer satisfaction, making the process of selecting an engagement ring smooth and enjoyable. However, there have been mixed experiences reported, particularly concerning service consistency, with some customers expressing dissatisfaction over warranty issues.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
This indicates a generally favorable atmosphere, though some customers have encountered issues that could affect their overall impression.
Best Review: A customer highlighted the exceptional customer service and support received during a difficult engagement ring exchange process, noting the employee's warm approach and helpful nature.
Worst Review: One customer expressed disappointment regarding a service promise not being honored, specifically related to a lifetime battery replacement deal for a watch, which left them feeling frustrated.
Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff Members: Jeremy
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 3
Store Phone Number: 2527566683