Edian Jewelry, located at 5390 W 16th Ave, Hialeah, FL 33012, is a reputable jeweler specializing in engagement ring creation and excellent customer service. With more than 353 reviews highlighting the store's commitment to quality, knowledgeable staff, and personalized service, it has garnered an impressive overall positive sentiment.

The shop provides a variety of services, including custom engagement ring design, jewelry repair, and appraisals. The owner, Jonathan, is frequently mentioned for his professionalism and dedication to ensuring that customers find the perfect piece. The staff is noted for their friendly demeanor and willingness to assist with any jewelry needs, catering to clients across Miami-Dade County.

While the majority of customer feedback is overwhelmingly positive, praising their attentive service and wide range of high-quality jewelry, there have been a few negative comments regarding perceived rudeness from some staff members under busy circumstances.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

**Opening Hours:**
- Monday: 1:00 PM – 7:00 PM
- Tuesday: 9:30 AM – 6:00 PM
- Wednesday: 9:30 AM – 6:00 PM
- Thursday: 9:30 AM – 6:00 PM
- Friday: 9:30 AM – 6:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed

**Staff:**
- Jonathan

Best Review: A customer highlighted the exceptional craftsmanship and customer service experienced when purchasing a custom engagement ring, emphasizing that Edian Jewelry was worth the longer drive due to its honest prices and high-quality service.

Worst Review: One customer expressed disappointment with their interaction, describing a rude experience but did not provide specific details on the event.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.