"Palm D'oro Jewelers, located at 16797 NW 67th Ave in Hialeah, FL, is a treasured spot in the local jewelry scene, especially known for their engagement ring creation services. With a dedicated team and over 25 years of experience, this store offers a personal touch that sets them apart in Miami-Dade County.
The owner, Luis, and his friendly staff work hard to turn customers' visions into reality. Many reviews reflect their commitment to quality and customer service. One customer mentioned how the team went above and beyond to create a custom necklace and earrings, impressively meeting a tight deadline. From stunning engagement rings to a range of repair services, it's clear that this family-owned business prioritizes both craftsmanship and genuine connections with their clients.
Customer Sentiment: Around 80% of customers report high satisfaction, while 10% have neutral experiences and another 10% raised concerns about service inconsistencies.
Opening Hours:
Monday to Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Best Review: Nicolas expressed his continuous satisfaction with Palm D'oro, emphasizing the exceptional customer service and beautiful custom jewelry made to match his girlfriend’s style.
Worst Review: Caridad recounted a disappointing experience with repair services, mentioning delays and dissatisfaction with the final product, which fell short of her expectations.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook."
Positivity Score: 85%
Total Customer Feedback Reviewed: 39