Edwards Custom Jewelry & Repair is a highly regarded jeweler located at 4617 Jackson Street Ext., Alexandria, LA 71303, offering a range of services specializing in engagement ring creation and custom jewelry design. With a phone number of 318-787-2919, customers rave about the personable staff and the unique pieces available.

This local jeweler is known for its exceptional engagement ring designs, including the use of high-quality metals and stones, along with a custom design system that allows clients to bring their ideas to life. Philip Edwards, the owner and a JA Certified Senior Jeweler, has over 44 years of experience, ensuring that each piece is crafted with care and expertise.

Review analysis reveals a general positive sentiment among customers. A total of 107 reviews were examined, with positive experiences overwhelmingly noted, showcasing a welcoming atmosphere and professional service.
- Positive sentiment: 85%
- Neutral sentiment: 10%
- Negative sentiment: 5%

Customers appreciate the efficiency and speed of their services, particularly for repairs and custom designs. However, there were a few mentions of less favorable interactions, demonstrating that while most feedback is positive, there are occasional discrepancies in customer satisfaction.

**Best Review:** Belinda Norris applauded the exceptional service received during the creation of a fingerprint pendant, highlighting the staff's dedication to meeting customer needs and ensuring a beautiful final product.

**Worst Review:** Johnathan Irey described the owner as rude, expressing disappointment in the service experience.

Operating hours are as follows:

| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.