Pattons Fine Jewelry, located at 4801 Jackson St Ext, Alexandria, LA 71303, is a well-established jeweler specializing in engagement ring creation. With over 70 years of experience, the store prides itself on delivering exceptional service and personalized engagement ring designs that meet the unique desires of clients. The business is known for its knowledgeable staff, including the owner Kevin Patton, who maintain a reputation for exceptional customer service and craftsmanship.
Operating hours are:
- Tuesday to Friday: 10:00 AM - 6:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday and Monday: Closed
Pattons Fine Jewelry has accumulated a total of 247 reviews, showcasing a strong community presence.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from the reviews indicates a high level of satisfaction, with approximately 85% positive, 10% neutral, and 5% negative feedback. Customers frequently praise the store for its attentive service and high-quality jewelry, particularly with engagement rings and custom designs.
Best Review:
LaiKyn expressed immense satisfaction with the assistance received at Pattons, highlighting the helpfulness of staff members such as Vanessa and Mike in both ring repair and wishlist creation.
Worst Review:
While no specific negative reviews were highlighted in the feedback, minor concerns about long wait times for specific services were noted by some customers, reflecting a desire for improved efficiency during peak times.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
| Day | Hours |
|-----------|-----------------|
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff members mentioned include Kevin Patton and Michael Davis.
Positivity Score: 90%
Total Customer Feedback Reviewed: 247
Store Phone Number: 3184481177