Schnack's Fine Jewelry is a renowned jewelry store located at 1438 Dorchester Drive, Alexandria, LA, serving the community since 1865. They are celebrated for their exceptional services in creating custom engagement rings, alongside a wide array of diamond jewelry, gold pieces, and timepieces. Customers appreciate the in-house master jeweler who offers quick and efficient repairs, ensuring all jewelry is well cared for. The staff, including professionals such as Certified Gemologist Carl Carstens and Registered Jeweler Bill Carstens, are commended for their knowledgeable and friendly service, contributing to a welcoming shopping experience.

**Operating Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | 10 AM - 5 PM |
| Tuesday | 10 AM - 5 PM |
| Wednesday | 10 AM - 5 PM |
| Thursday | 10 AM - 5 PM |
| Friday | 10 AM - 5 PM |
| Saturday | 10 AM - 2 PM |
| Sunday | Closed |

**Overall Sentiment from Online Customer Reviews:**
Positive sentiments comprise approximately 85%, with customers regularly praising the quality of services and the atmosphere. Neutral sentiments account for about 10%, reflecting varying opinions, while negative sentiments remain at around 5%, often pointing to occasional wait times.

**Best Review:**
A customer named Jenelyn expressed overwhelming satisfaction with Schnack's, highlighting the professionalism and knowledge of the staff, particularly in creating a custom engagement ring that exceeded her expectations.

**Worst Review:**
While there were fewer negative reviews, one customer named Toby noted that despite the friendly service, the wait for certain repairs was longer than expected, which left him somewhat dissatisfied.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*

**Staff Members:**
- Carl Carstens
- Bill Carstens