Elegant Jewelers, located at 3376 Hwy 6, Sugar Land, TX, operates under a family-owned ethos with a strong reputation for engagement ring creation and personalized service. The owners, Patty and Frank Wedemeier, have established a tradition of excellence over their four-decade tenure in jewelry sales and repair. Their workshop specializes in custom jewelry design, providing clients the opportunity to create unique engagement rings tailored to their preferences.
The shop is acknowledged for its welcoming atmosphere and attentive staff. Reviews highlight the excellent craftsmanship of engagement rings and the ability to handle specific requests with care. Customers appreciate the personal touches, including visible commitment to customer service that reflects in the collaborative design process.
Despite these advantages, some feedback indicates inconsistencies in service attention, with isolated instances of less-than-stellar customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlights of customer feedback reflect this duality, reinforcing the store’s strengths while acknowledging areas for growth.
Best Review:
A customer expressed their satisfaction with the customization of their engagement ring, praising the attentive service and craftsmanship that made their experience memorable.
Worst Review:
One customer reported frustration with service inconsistencies and lack of helpfulness when seeking assistance with a watch transaction.
Operating Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff:
Patty and Frank Wedemeier
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 90
Store Phone Number: 2819805599