Jewelry and Watch Repair, J.R. Brothers in Sugar Land TX

J.R. Brothers is a highly regarded jewelry and watch repair shop located in Sugar Land, TX, operating within the First Colony Mall. This establishment specializes in creating custom engagement rings and offers a wide variety of jewelry repair services. The skilled staff, under the ownership of John Bui, boast over 50 years of combined experience in the jewelry business, ensuring customers receive quality craftsmanship and exceptional service.

Customers have praised the efficient service for battery replacements and jewelry repair, often noting the friendly and professional demeanor of the staff. However, some negative reviews highlight concerns regarding pricing and miscommunication related to repairs, indicating a need for clearer upfront estimates.

Located at 16535 Southwest Fwy Ste 5575, Sugar Land, TX 77479, J.R. Brothers can be reached at (281) 277-1906.

Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review: A customer praised J.R. Brothers for their excellent service, highlighting their quick turnaround on repairs and friendly staff, noting that they have been a go-to shop for all their jewelry and watch needs.
Worst Review: A customer expressed dissatisfaction with an expensive watch repair, stating that the band was returned broken and the management was unhelpful in resolving the issue.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Members: John Bui