Helzberg Diamonds Sugar Land TX

Helzberg Diamonds, located at 16535 Southwest Freeway, Suite 880, Sugar Land, TX 77479, operates in Fort Bend County offering a wide array of services centered around engagement ring creation and customer support. With a contact number of (281) 980-5544, this jeweler specializes in creating custom engagement rings that cater to the unique tastes and specifications of customers.

The store boasts a range of luxury options and personalized assistance, ensuring clients receive expert guidance throughout their selection process. According to the reviews, customers have particularly praised the attentive service from staff members like Yesenia and Dilshad, who are highlighted for their professionalism and knowledge in jewelry.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 12%
Negative: 10%

Out of a total of 165 reviews, the majority reflect an appreciation for the remarkable service and product quality. Customers commend the welcoming atmosphere and expertise of the staff, although some negative feedback indicated discontent with the handling of certain interactions, particularly during busy periods.

Best Review:
Dylan remarked on the excellent service he received, highlighting the staff's friendliness and knowledge, especially pointing out how helpful Yesenia was in guiding him through the purchase of an engagement ring.

Worst Review:
Lan expressed dissatisfaction with the treatment received when he visited the store, feeling unwelcome due to his casual attire, and noted a lack of engagement from the staff despite making eye contact.

**Store Hours:**
- Tuesday: 11:00 AM – 8:00 PM
- Wednesday: 11:00 AM – 8:00 PM
- Thursday: 11:00 AM – 8:00 PM
- Friday: 11:00 AM – 9:00 PM
- Saturday: 11:00 AM – 9:00 PM
- Sunday: 12:00 PM – 6:00 PM
- Monday: 11:00 AM – 8:00 PM

Staff Members: Yesenia, Dilshad

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.