Elite Diamonds & Gems is a highly regarded jeweler located in Taylor, Michigan, known for its exceptional engagement ring creation services. The store offers a variety of services including jewelry and watch repair, custom jewelry design, and cleaning services. The team strives to provide personalized customer service, often going above and beyond to make clients feel welcomed and informed about their purchase options.
The store operates under the ownership of Mike and Tammy, who are frequently praised for their friendliness and customer-centric approach. With a stellar rating of 4.8 from 37 reviews, Elite Diamonds & Gems has garnered positive feedback for their quality and craftsmanship, especially noted during the engagement ring buying process.
While most reviews are overwhelmingly positive, a handful of customers have expressed concerns regarding the current status of the store, with some noting issues related to communication during the pandemic and operational changes. These mixed sentiments contribute to a nuanced perception of the store.
**Address**: 22347 Goddard Rd, Taylor, MI 48180
**Phone Number**: (734) 287-2222
**Operating Hours**:
| Day | Hours |
|-----------|-----------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Deborah highlighted the exceptional service and great prices, stating that the staff was not only friendly but also very helpful in guiding customers through their jewelry purchases.
Worst Review:
A customer named No Way expressed frustration over communication issues, mentioning difficulties in contacting the store after leaving a diamond engagement ring for repair, especially during the store’s extended closure.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 37
Store Phone Number: 7342872222