Garner's Jewelry & Exchange, located at 23940 Eureka Rd, Taylor, MI 48180, operates in Wayne County and offers a variety of services including the creation of custom engagement rings. Known for its friendly staff and professional service, the store prides itself on providing a welcoming environment for customers looking for jewelry and repair services. The staff, led by manager Joshua, is noted for their helpfulness and knowledge in guiding customers through the selection process.

With a total of 120 reviews examined, the feedback is mixed.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

Positive reviews highlight attentive customer service and a knowledgeable team, with many customers expressing satisfaction with their engagement ring purchases and repairs. Customers have praised the quality of the items offered and the professional demeanor of the staff. However, negative reviews often cite high loan costs and instances of perceived rudeness from certain staff members, indicating that customer interactions may vary significantly.

**Operating Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: Closed
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff member mentioned: Joshua (Manager)

Best Review:
A customer expressed appreciation for Garner’s, highlighting the exceptional service received during a visit to sell family jewelry. They specifically mentioned how pleasant and professional Joshua was, describing the experience as surprisingly positive compared to their expectations.

Worst Review:
Another review pointed out a customer's unfavorable experience regarding the high costs associated with loans, stating that they would prefer to take their business elsewhere due to the pricing.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.