Helzberg Diamonds, located at 23000 Eureka Rd, Space G32, Taylor, MI 48180, serves the community of Wayne County with a focus on creating beautiful engagement rings. Customers have noted that the staff, including associates such as Jill, David, and Tam-e, are knowledgeable and helpful throughout the engagement ring selection process. The store also offers services such as jewelry customization, repairs, and appraisals, ensuring that customers can find exactly what they need for special occasions.

Despite the positive experiences shared by many customers, some reviews express disappointment with service lapses, particularly regarding ring repairs and communication issues. In total, Helzberg Diamonds has received 134 reviews, reflecting a mixture of sentiments.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Best Review: A customer praised the exceptional service received, highlighting the patience and expertise of David, who helped in selecting an engagement ring that fit within the customer’s budget while providing valuable information about diamonds.

Worst Review: Another customer expressed frustration over a confusing and unsatisfactory experience regarding a ring repair, noting that despite excitement to have their jewelry fixed, the service did not meet expectations and left the customer feeling disregarded.

**Operating Hours:**
- Tuesday: 11:00 AM - 08:00 PM
- Wednesday: 11:00 AM - 08:00 PM
- Thursday: 11:00 AM - 08:00 PM
- Friday: 11:00 AM - 08:00 PM
- Saturday: 11:00 AM - 08:00 PM
- Sunday: 12:00 PM - 06:00 PM
- Monday: 11:00 AM - 08:00 PM

Staff members mentioned include Jill, David, and Tam-e.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.