Zales Jewelers, located at 23000 Eureka Rd., Spc. 1265, Taylor, MI 48180, is a prominent choice for engagement ring creation and jewelry services in Wayne County. The store is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM. For inquiries, customers can reach them at (734) 287-3030.

With a total of 243 reviews, Zales consistently receives high praise for its engagement ring services and overall customer experience. Positive comments often highlight the attentive and helpful staff, with many reviewers including specific praise for employees like Jason and Mary-Kate, who provide excellent assistance and knowledgeable advice during the selection process. Customers appreciate the variety of jewelry options available, including custom engagement rings, and the professional atmosphere of the store.

However, there are some reports of dissatisfaction regarding the repair services and delays in processing, which have impacted the experiences of a few customers looking for timely service.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: Trevor shared that the experience at Zales is consistently great, mentioning the fine products and excellent service provided by the team.

Worst Review: Cassandra expressed frustration about her long wait for a ring repair, as the diamond she received back still wasn't set properly, causing disappointment in the service.

Opening Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Mentioned: Jason, Mary-Kate

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.