Elite Jewelers, Sterling, VA

Elite Jewelers, located at 21100 Dulles Town Cir Ste 163, Sterling, VA 20166, is a jeweler that specializes in creating exquisite engagement rings, offering a personalized touch that many customers appreciate. The store provides services such as custom jewelry design, jewelry repair, and resizing, ensuring that each piece is crafted to perfection. The skilled staff, including notable associates like Shady and Wendy, are praised for their attentiveness and professionalism, guiding customers through the selection process to find the ideal piece for their special moments.

Customer sentiment regarding Elite Jewelers is mixed, with 517 reviews compiled revealing an overall positive response. While many customers commend the friendly and knowledgeable staff for their excellent service and beautiful jewelry, some negative feedback highlights issues with the return policy and dissatisfaction with product quality.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 25%
- Negative: 10%

**Best Review:** A customer highlighted the exceptional assistance received from Shady, noting how helpful and attentive he was while selecting their engagement ring, ensuring everything was tailored to their preferences.

**Worst Review:** Another reviewer expressed frustration with the return policy and product quality, sharing a negative experience regarding a diamond ring that had issues soon after purchase, feeling unsupported by the staff.

Operating Hours:
- Monday to Friday: 10:00 AM - 9:30 PM
- Saturday: 10:00 AM - 9:30 PM
- Sunday: 11:00 AM - 7:00 PM

List of staff members mentioned:
- Shady
- Wendy

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.