Velasquez Jewelers, located at 21580 Atlantic Blvd STE 120 in Sterling, VA, has emerged as a beloved destination for those seeking to create their dream engagement rings. This family-owned establishment, with over three decades of experience and operating in Loudoun County, boasts a strong reputation for quality craftsmanship and personalized service, evident from their impressive 4.7 rating based on customer feedback.
The store is helmed by Veronica, who is known for her friendly demeanor and meticulous attention to detail. Customers frequently commend her for being patient and helpful during the design process, whether for engagement rings or custom jewelry. Many reviews highlight the welcoming atmosphere and the ability of the staff to incorporate unique personal elements into the designs. However, some feedback indicates that there have been instances of service inconsistencies, particularly regarding watch repair services.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while 10% share neutral feedback, and 10% raise concerns over specific service issues.
Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: Closed
- Sunday: Closed
Best Review: Aisha praised the quick turnaround on her engagement ring resizing and rhodium-dipping, noting the exceptional quality and attention she received during her visit.
Worst Review: Darrell mentioned disappointment when discovering that they no longer offered watch repair services, feeling a lack of communication regarding the change.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 30
Store Phone Number: 7034218222