Endless Time and Jewelry, located at 2918 S Campbell Ave, Springfield, MO 65807, is a family-owned jewelry store that specializes in creating custom engagement rings and providing comprehensive jewelry repair services. Known for its commitment to quality and customer satisfaction, this gem in Greene County has accumulated numerous positive reviews that reflect its strong community ties.

Owner Quan Ngo and his experienced team focus on personalized service, guiding customers through the design process to ensure that every piece reflects its wearer's unique story. Customers often praise the helpful and friendly staff, with many mentions of exceptional craftsmanship and attention to detail. While feedback is largely positive, a few patrons have encountered issues with communication and pricing transparency, indicating that there's some room for improvement.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while about 10% remain neutral, and another 10% report occasional concerns.

Opening Hours:

Tuesday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday & Monday: Closed

Best Review: M D., who has worked with Quan on multiple custom pieces, noted the invaluable customer service and outstanding quality that keeps them returning, even from out of state.

Worst Review: Joseph shared a disappointing experience in which his watch battery replacements did not meet expectations, leading to further issues, ultimately feeling misled about the quality of service provided.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.