Helzberg Diamonds, located at 2825 S Glenstone Ave Spc. S6B, Springfield, MO 65804, operates in Greene County and is well-regarded for its exceptional services, particularly in engagement ring creation. With a knowledgeable team of experts, Helzberg Diamonds offers personalized consultations to guide customers through the process of selecting the perfect engagement ring. They are known for their extensive selection of diamonds and customizable options, ensuring an experience tailored to each couple's unique preferences.

Customer feedback highlights the dedication of the staff, with many reviewers praising their attentive and friendly service. However, some negative sentiments arise regarding inconsistencies in customer experience, particularly around repair services and communication. Despite these concerns, the store maintains a strong reputation for quality and service, reflected in the many positive experiences shared by customers.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Helzberg Diamonds has received 238 reviews on various platforms, showcasing a predominantly positive atmosphere around their service offerings.

Best Review:
One customer, Jordan, commended the staff for providing top-notch service and highlighted the expertise of the in-house jeweler, noting that Helen's engagement ring resizing was not only timely but also exceptional in quality.

Worst Review:
Becca expressed frustration over a lack of attention during her visit, stating that her ring cleaning experience felt rushed and unsatisfactory, leaving her hesitant to return.

Operating Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Staff Members Mentioned:
- Jordan
- Becca
- Helen

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.