Justice Jewelers, located at 3520 E Battlefield St, Springfield, MO 65809, is a family-owned jewelry store established in 1982. Known for its extensive selection of engagement rings and wedding bands, the store offers a range of services including custom jewelry design, repairs, and a unique bridal guarantee that allows brides to borrow up to $25,000 worth of jewelry for their special day. Customers appreciate the personalized service provided by the knowledgeable staff, including sales associates like Jasmine and Misty, who guide clients through the engagement ring creation process.

The store has received a mix of feedback from customers, with a total of 560 reviews analyzed. Positive sentiments highlight the beautiful selections and helpful staff, bringing in a score of 65% positive reviews. However, there are notable negative experiences, particularly regarding customer service issues, leading to a 25% negative sentiment among reviews.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 10%
Negative: 25%

**Best Review:** A customer praised the exceptional service received during the purchase of a $20,000 Rolex watch, expressing gratitude for the friendly and knowledgeable staff, highlighting Woody's legacy.

**Worst Review:** A customer experienced poor service regarding the bridal guarantee for their engagement ring, feeling misinformed by staff and noting a decline in service quality since the passing of the founder.

| Operating Hours |
|----------------------------|
| Monday to Friday: 10:00 AM - 7:00 PM |
| Saturday: 10:00 AM - 6:00 PM |
| Sunday: Closed |

Staff Members Mentioned: Jasmine, Misty, Woody (Founder)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.