Esposito Jewelry, located at 225 Dupont Dr, Providence, RI 02907, is a notable establishment in the jewelry industry, known for its exquisite engagement ring creation and personalized service. With a strong reputation that spans four generations, the store has maintained a presence in Rhode Island for over 100 years. The owner, Joseph R. Esposito, has been recognized for his craftsmanship, offering a wide variety of customizable engagement rings to suit diverse styles and preferences.
Online customer reviews reflect a mixed sentiment surrounding the store. Positive feedback highlights the impressive quality of workmanship and the supportive service received while selecting engagement rings. Conversely, some negative reviews mention issues related to customer service that could benefit from improvement.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Operating hours are as follows:
- Monday to Friday: 9 AM - 5 PM
- Saturday: 9 AM - 1 PM
- Sunday: Closed
Staff members mentioned in the available information include Joseph R. Esposito.
Best Review: A reviewer praised Esposito Jewelry for its outstanding work on custom engagement rings, noting the attentive staff and the beautifully crafted final product that exceeded expectations.
Worst Review: Another review expressed dissatisfaction with the customer service experience, indicating that the communication could have been clearer and more effective throughout the purchasing process.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 2
Store Phone Number: 4019431900