Rachana Jewelry, located at 361 Reservoir Ave, Providence, RI 02907, specializes in custom engagement ring creation and a variety of jewelry services. With a phone number of (401) 941-5810, this jewelry store is known for its family-owned charm and personalized customer service. They offer a wide selection of 14K, 18K, and 24K gold as well as diamond jewelry. Their services include jewelry repairs and watch battery replacements, catering to a diverse clientele in Providence County.

The reviews indicate a mixture of sentiments, showcasing both positive and negative experiences among customers. Many clients commend the store for its warm atmosphere and reliable service, especially when it comes to creating beautiful engagement rings. Reviews highlight the staff's kindness and helpfulness, making the ring selection and customization process enjoyable. However, negative feedback notes instances of dissatisfaction with jewelry repairs and some perceived attitude issues from the staff.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Highlight Reviews:
Best Review: A customer praised the kind staff and described the selection as beautiful, expressing that Rachana Jewelry provided a genuinely pleasant experience when searching for a unique piece.

Worst Review: Another reviewer had a negative experience, stating that their jewelry repair broke shortly after service, leading to significant dissatisfaction with the value and support received.

Store Hours:
- Thursday: 10:30 AM – 6 PM
- Friday: 10:30 AM – 6 PM
- Saturday: 10:30 AM – 6 PM
- Sunday: 10:30 AM – 6 PM
- Monday: Closed
- Tuesday: 10:30 AM – 6 PM
- Wednesday: 10:30 AM – 6 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.