Facets Arlington VA

Facets Fine Jewelry, located at 4530 Lee Hwy, Arlington, VA 22207, specializes in creating custom engagement rings and offers exceptional service to customers in Fairfax County. The team is known for their craftsmanship and attention to detail, ensuring that each piece reflects the unique style and preferences of the customer. Owner Suzanne Arnold, along with her skilled staff, is dedicated to providing an outstanding jewelry experience, focusing on engagement rings, custom designs, and professional jewelry repairs.

The store has garnered an overall positive response from customer reviews, with a count of 16 reviews reviewed.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 12%
Negative: 10%

Positive reviews highlight the knowledgeable and friendly staff, who have made customers feel welcome and satisfied with their purchases. Customers particularly praise the store for exceptional service and well-crafted custom jewelry.

Negative feedback occasionally points to higher pricing, but this is often balanced by comments on the quality of work provided.

Best Review:
Ashley commended the store for handling her gold wedding ring request efficiently, appreciating the helpfulness of the staff.

Worst Review:
One review noted dissatisfaction with high prices for watch link removal services, which some customers found to be expensive relative to other options.

Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members mentioned include Suzanne Arnold (Owner).

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.