Pave Jewelers, located at 1800 Wilson Blvd, Ste 128 in Arlington, VA, has become a local favorite for couples seeking to create their dream engagement rings. This boutique shop, nestled in Arlington County, has garnered a remarkable reputation with around 105 reviews highlighting their commitment to quality and personalized service.
Owned by Vishal H. and his brother Kavish, Pave offers a range of services including custom engagement rings, wedding bands, and jewelry repairs. The team is known for its attentive and knowledgeable approach, where they genuinely listen to clients' ideas and work with them to craft bespoke pieces. Many customers rave about the inviting atmosphere and the educational experience provided, making the often intimidating process of ring shopping feel comfortable and enjoyable. While the majority of feedback is exceptionally positive, a few reviews point to occasional inconveniences during busier times.
Customer Sentiment: Approximately 85% of customers are highly satisfied, while 10% have neutral feelings and 5% have reported issues.
Opening Hours:
- Monday to Tuesday: 11:00 AM – 6:00 PM
- Wednesday to Friday: 11:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Best Review: Angela praised the team for their exceptional responsiveness and personalized attention, stating they made her engagement ring purchase a truly memorable experience.
Worst Review: Nikki expressed disappointment with the service during her visit, claiming she felt neglected and that follow-up promises were not fulfilled.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 188