Zales Jewelers, located at 1100 S Hayes St., Ste. T6, Arlington, VA 22202, offers a variety of services specializing in engagement ring creation and customer jewelry needs. The store prides itself on providing a vast selection of diamond and precious jewelry in both classic and designer styles. Customers can expect a range of services, including custom jewelry design, jewelry and watch repair, cleaning, and inspections. With dedicated staff, including Tracy, known for her exceptional service, Zales ensures a personalized experience for those looking to create the perfect engagement ring.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
Out of a total of 126 reviews surveyed, the sentiment is mixed. Positive reviews account for approximately 55%, neutral at 20%, and negative at 25%. Many customers commend the helpfulness and friendliness of staff, particularly in engagement ring selections, while others express dissatisfaction with service inconsistencies and communication issues.

Best Review:
Jacklyn noted a great experience at the store, praising the knowledgeable staff for providing helpful financing options during her purchase.

Worst Review:
Carl shared frustrations about an unexpected early closure, which resulted in a significant inconvenience as he had scheduled repairs during the store hours.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.