HomeStore LocatorVAArlingtonZales Jewelers - Fashion Center at Pentagon City
65% Score | Zales Jewelers - Fashion Center at Pentagon City Arlington VA

Zales Jewelers, located at 1100 S Hayes St., Ste. T6, Arlington, VA 22202, offers a variety of services specializing in engagement ring creation and customer jewelry needs. The store prides itself on providing a vast selection of diamond and precious jewelry in both classic and designer styles. Customers can expect a range of services, including custom jewelry design, jewelry and watch repair, cleaning, and inspections. With dedicated staff, including Tracy, known for her exceptional service, Zales ensures a personalized experience for those looking to create the perfect engagement ring.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
Out of a total of 126 reviews surveyed, the sentiment is mixed. Positive reviews account for approximately 55%, neutral at 20%, and negative at 25%. Many customers commend the helpfulness and friendliness of staff, particularly in engagement ring selections, while others express dissatisfaction with service inconsistencies and communication issues.

Best Review:
Jacklyn noted a great experience at the store, praising the knowledgeable staff for providing helpful financing options during her purchase.

Worst Review:
Carl shared frustrations about an unexpected early closure, which resulted in a significant inconvenience as he had scheduled repairs during the store hours.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 65%
Total Customer Feedback Reviewed: 126

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - Fashion Center at Pentagon City
Zales Jewelers - Fashion Center at Pentagon City
65%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - Fashion Center at Pentagon City
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