Fast-Fix Jewelry and Watch Repairs, located at 1100 S Hayes St Ste M-140, Arlington, VA 22202, operates in Arlington County. This jeweler specializes in engagement ring creation and provides various services, including jewelry and watch repairs, battery replacements, and custom design. Known for its friendly atmosphere, the shop's owner, Benny, is noted for exceptional customer service and craftsmanship.
The store has received a total of 956 reviews, showcasing a mixture of sentiments.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 10%
- Negative: 15%
Positive reviews highlight the quality of the engagement rings and the expertise of the staff. Customers frequently commend Benny and his team for their professionalism and for going the extra mile, particularly in resizing and repairing jewelry.
Negative reviews often express concerns over pricing, with several customers mentioning expensive battery replacements and feeling that they were charged significantly more than alternative services.
Best Review:
Alexis commended the shop for its outstanding ring repair service, noting that after experiencing difficult issues with her engagement ring, Benny provided transparent and detailed explanations regarding the repairs needed. The ring was returned in impeccable condition, better than it originally was.
Worst Review:
Michael expressed frustration about being quoted an excessively high price for a simple watch battery replacement, which led him to seek other options nearby that offered much more affordable rates.
**Operating Hours:**
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff members mentioned include Benny.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 956
Store Phone Number: 7034142626