Falls Jewelers in Pembroke Pines FL

Falls Jewelers, located at 2018 N Flamingo Rd, Pembroke Pines, FL 33028, has earned a stellar reputation, particularly for engagement ring creation services. This family-owned jewelry store, part of a long-standing legacy in the area, is known for its welcoming atmosphere and commitment to quality. Owner Sam Benchimol and his wife, Lauren, bring over 20 years of experience to the table, ensuring every customer feels like family while they navigate the often daunting process of designing the perfect ring.

Customers rave about the personalized service they receive, with many citing Sam's dedication to finding just the right diamonds and settings as a standout feature. The store is praised for its diverse selection and competitive pricing, making it a favorite among locals looking for unique and meaningful jewelry. Even with overwhelmingly positive feedback, a few reviews touch on issues like limited selection at times and the occasional delay in service, indicating that while most experiences are enjoyable, there's room for improvement.

Customer Sentiment: Roughly 80% of customers express high satisfaction with their experiences, while 10% share neutral thoughts, and another 10% have brought up concerns.

Opening Hours:
- Monday: Closed
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 11:00 AM – 5:00 PM
- Sunday: Closed

Best Review: Aisha highlighted her return to Falls Jewelers after moving away, expressing how exceptional their work is and appreciating the family feel provided by the owners.

Worst Review: Lainey mentioned disappointment with the quality of custom work she received, contrasting her positive experiences with the store's customer service.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.