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Jared Galleria of Jewelry, located at 11077 Pines Blvd, Pembroke Pines, FL 33026-5217, is well-known for its engagement ring creation and attentive customer service. The store operates in Broward County and offers a wide range of jewelry services, including custom jewelry design, on-site repair, engraving, and personalized ring sizing. Customers have highlighted specific team members, such as Anil and Cornelio, for their professionalism and helpfulness, enhancing the overall shopping experience.
The store has received mixed reviews from customers, with a total of 829 reviews analyzed. The positive sentiments reflect commendable customer service, with many praising the knowledgeable and friendly staff who assist in selecting the perfect engagement ring. The ambiance of the store is welcoming, as they even provide beverages like cappuccinos to enhance customer comfort, leading to enjoyable shopping experiences.
In contrast, some negative reviews point to long wait times and inconsistent service, particularly when it comes to repairs and follow-ups on custom orders. Certain customers expressed dissatisfaction regarding communication issues and felt that their concerns were not adequately addressed by the staff, contributing to frustration.
Overall Sentiment from Online Customer Reviews:
Positive: 56%
Neutral: 18%
Negative: 26%
Best Review: Anthony noted that the staff at Jared Galleria of Jewelry provided a warm and welcoming experience, making the process of finding engagement rings enjoyable, especially praising Anil for his assistance.
Worst Review: Shannon described an incredibly frustrating experience with custom orders that led to multiple cancellations and poor communication, highlighting a lack of responsibility from the staff regarding the situation.
Opening Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
Staff Mentioned: Anil, Cornelio
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 65%
Total Customer Feedback Reviewed: 829
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