Paradise Jewelry & Watches, located at 11401 Pines Blvd Suite #726, Pembroke Pines, FL 33026, is a noteworthy jeweler specializing in engagement ring creation and exceptional customer service. Operating in Broward County, the store offers various services, including jewelry repairs and custom orders created on the premises.

With a solid rating based on 194 reviews, the store has earned a reputation for its knowledgeable staff and a wide selection of fine jewelry. Customers frequently mention the attentive service provided by Douglas, who is recognized for assisting clients in finding the perfect engagement ring and other jewelry pieces. The store enjoys considerable popularity for its competitive pricing and quality craftsmanship, making it a go-to destination for couples looking for engagement rings.

Conversely, some negative feedback reflects concerns about product quality and poor customer service encounters, particularly regarding warranty issues and pricing disputes.

Overall Sentiment from Online Customer Reviews:
Positive: 67%
Neutral: 20%
Negative: 13%

Best Review:
Robert highlighted the excellent customer service he received from Carolina, who patiently guided him through various diamond options and educated him on carats. He appreciated the transparency and felt valued as a customer.

Worst Review:
Kaylee expressed disappointment with the inconsistent customer service and emphasized feeling disrespected by the staff during a visit, which severely impacted her view of the store.

**Operating Hours:**
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 9:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: 11:00 AM - 6:00 PM

**Staff Members:**
- Douglas
- Carolina

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.