Farmington Jewelers, Custom Engagement Rings in Farmington , CT

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90% Score | Farmington Jewelers Farmington CT

Farmington Jewelers, located at 1680 Farmington Avenue, Unionville, CT, specializes in creating exquisite engagement rings and offers a wide range of jewelry services. Known for its high-quality craftsmanship and personalized service, the store operates under the ownership of Gary Palumbo, who has over 25 years of experience in the jewelry trade. Customers appreciate the extensive selection of platinum, white gold, and yellow gold jewelry, along with custom design options tailored to individual preferences. All repairs are managed on-site, ensuring a quick turnaround, often within 24 hours.

The shop has garnered a total of 73 reviews, showcasing a mixture of positive and negative sentiments from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive reviews frequently highlight the excellent customer service, with many praising Gary for his expertise, friendliness, and the quality of the pieces. Customers note satisfaction with the engagement ring creation process and the store's ability to assist in selecting unique designs. Conversely, some negative feedback touches on less favorable experiences, including issues with color matching during repair services and perceived rudeness in certain interactions.

Best Review:
A customer named Michael commended the exceptional service and beautiful products available at Farmington Jewelers, expressing appreciation for the friendly atmosphere and professional attention given by the staff.

Worst Review:
Kathleen pointed out her disappointment regarding the replacement stone for her turquoise ring, mentioning that the new stone did not match the existing ones and the response she received was unsatisfactory.

**Operating Hours:**
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed

**Staff Members:**
- Gary Palumbo

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*

Positivity Score: 90%
Total Customer Feedback Reviewed: 73

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90%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Farmington Jewelers

The best place to propose in New Britain, CT, is the Farmington River. The river is beautiful all year round, from winter to summer. Depending on what type of background you want for your engagement photos, you can find it at the river. It's such a popular place in our area for proposals.

The holidays - specifically Christmas, is definitely the best time to buy a diamond engagement rings in New Britain, Connecticut. It's the time of year that brings out the festive spirit in everyone, and we always see many more engagement rings being bought at our jewelry store during the holiday season. You can never go wrong with an engagement ring box under the tree on Christmas!

We always promise to treat our customers with the honesty and respect they deserve, and that extends to our engagement ring creation process. We pride ourselves on the quality of our jewelry, and this relates to our customization process as well. It can vary from piece to piece, but we always promise to deliver as quick with the best results possible.

We don't really have any stories that pop to mind, but again, around the holidays and Christmas makes for the best and more memorable engagement proposal.

This past year, the Jaffe round diamond engagement ring has been the most popular choice at Farmington Jewelers in New Britain. The beauty of this ring always shines bright, and the round cut has been popular for years and years. It doesn't seem to ever go out of style

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