Farmington Jewelers Farmington CT
Farmington Jewelers, located at 1680 Farmington Avenue, Unionville, CT, specializes in creating exquisite engagement rings and offers a wide range of jewelry services. Known for its high-quality craftsmanship and personalized service, the store operates under the ownership of Gary Palumbo, who has over 25 years of experience in the jewelry trade. Customers appreciate the extensive selection of platinum, white gold, and yellow gold jewelry, along with custom design options tailored to individual preferences. All repairs are managed on-site, ensuring a quick turnaround, often within 24 hours.
The shop has garnered a total of 73 reviews, showcasing a mixture of positive and negative sentiments from customers.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Positive reviews frequently highlight the excellent customer service, with many praising Gary for his expertise, friendliness, and the quality of the pieces. Customers note satisfaction with the engagement ring creation process and the store's ability to assist in selecting unique designs. Conversely, some negative feedback touches on less favorable experiences, including issues with color matching during repair services and perceived rudeness in certain interactions.
Best Review:
A customer named Michael commended the exceptional service and beautiful products available at Farmington Jewelers, expressing appreciation for the friendly atmosphere and professional attention given by the staff.
Worst Review:
Kathleen pointed out her disappointment regarding the replacement stone for her turquoise ring, mentioning that the new stone did not match the existing ones and the response she received was unsatisfactory.
**Operating Hours:**
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Gary Palumbo
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
