Hannoush Jewelers, located at 1502 New Britain Ave, Farmington, CT, is a cherished local destination for engagement ring creation and fine jewelry services, serving the community of Hartford County. This family-owned establishment has garnered a solid reputation for its personalized approach to each customer’s needs, especially when it comes to crafting unique engagement rings.

The team at Hannoush Jewelers, including well-regarded staff members like Michael and Jimmy, is dedicated to ensuring a friendly and accommodating experience. Customers rave about the shop's impressive selection and the meticulous care the staff puts into the design process. Many reviews commend the attentiveness of the sales team, who make a concerted effort to understand clients’ preferences and walk them through the details of custom creations. However, amidst the positive feedback, some customers have mentioned minor communication challenges and service inconsistencies.

Customer Sentiment: Around 75% of customers express high levels of satisfaction, while about 15% offer neutral feedback, and 10% have reported issues with service.

Opening Hours:

Monday to Thursday: 10:00 AM – 7:30 PM
Friday: 10:00 AM – 7:30 PM
Saturday: 10:00 AM – 7:30 PM
Sunday: 11:00 AM – 5:30 PM

Best Review: Chris praised the exceptional customer service and customization options available for engagement rings, noting how the staff treated him with utmost respect and attentiveness.

Worst Review: Christina recounted a poor interaction with a salesperson, who laughed off her budget, leaving her feeling embarrassed and unwelcome.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.