First People's Jewelers is a reputable family-owned jewelry store located in Denton, Texas, operating in Denton County since 1974. The store specializes in engagement ring creation, offering a wide selection of customizable options that combine traditional craftsmanship with modern design. Customers have access to a talented team, including owner Frank and manager Brooke, who is a GIA certified gemologist. The services provided extend beyond engagement rings to include jewelry design, repairs, manufacturing, and insurance appraisals, ensuring a comprehensive approach to all jewelry needs.
According to 313 reviews gathered from various platforms, the overall sentiment is overwhelmingly positive, with customers appreciating the personalized service and craftsmanship. Positive feedback frequently highlights the knowledgeable and friendly staff, quick turnaround times for repairs, and the ability to create unique, one-of-a-kind engagement rings. However, some negative reviews touch on pricing discrepancies and minor service frustrations.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff members mentioned: Frank, Brooke
Best Review:
A customer praised the exceptional service and craftsmanship at First People's Jewelers, noting the amazing experience they had while getting an engagement ring custom-made.
Worst Review:
A customer expressed disappointment regarding a miscommunication during their repair experience, feeling that their expectations weren't fully met despite the final product being adequate.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 313