Forge Jewelry Works, located at 2255 N University Parkway, Suite #1, Provo, UT, has earned a stellar reputation in Utah County for its custom engagement ring creation services. With a commitment to crafting unique pieces tailored to individual desires, Forge hosts a welcoming atmosphere perfect for couples looking to create something special.
Under the guidance of owner Shawn and his knowledgeable team, customers appreciate the personalized attention they receive during the design process. Reviews highlight the convenience of designing rings with the help of advanced CAD software, allowing for total customization. That said, while most experiences are positive, a few customers pointed out minor hiccups with order timelines and mixed up details.
Customer Sentiment: Approximately 80% of customers are highly satisfied with their experience at Forge, while around 10% had neutral feelings, and another 10% reported issues.
Opening Hours:
Monday to Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Best Review: Kenna praised Forge for making custom ring creation accessible and enjoyable, mentioning their kindness, timeliness, and professional service throughout the process.
Worst Review: David expressed disappointment with a mix-up in his order but appreciated that the issues were resolved, although it took longer than expected.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 1328