Fred Meyer Jewelers, located at 1200 Towne Centre Blvd, Provo, UT 84601, operates in Utah County and specializes in a wide selection of fine jewelry, including engagement rings, wedding bands, and designer watches. With a focus on engagement ring creation, the store offers various customization options to help customers design their perfect ring. The service quality has been notably varied, as reflected in reviews from customers.

According to the analysis of 25 reviews, the feedback shows a mix of positive and negative sentiments regarding customer service and the product. Some customers highlighted the selection and friendliness of the staff during their visits, appreciating the help they received in selecting and creating their engagement rings. However, numerous reviews indicated issues with customer service, including delays in responses, incorrect pricing, and poor quality control on repairs, leading to a disappointing experience for several patrons.

Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 24%
- Negative: 36%

Best Review: Cameran appreciated the great selection at Fred Meyer Jewelers, noting the nice service from staff, which enhanced his overall experience.

Worst Review: Mariah expressed frustration over multiple issues with her custom wedding band and said there were continual problems with service and communication at the store.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|------------------|
| Monday - Saturday: 10 AM - 9 PM |
| Sunday: 11 AM - 7 PM |

Staff members mentioned in reviews include Micah and Caitlin, with a note that a new manager at one point provided a positive customer service experience, although no specific names were documented.