Taylor Custom Rings, located at 7740 El Camino Real, Suite C in Carlsbad, CA, is a cherished destination for custom engagement rings. This husband-and-wife-owned business, launched by Ashley and Jerry Taylor in 2015, has made a name for itself in San Diego County by offering stunning, ethically-sourced rings made with lab-grown diamonds and recycled precious metals.
The store is known for its warm and inviting atmosphere, with staff members like Josie receiving rave reviews for their friendly and knowledgeable assistance. Customers appreciate how the team takes the time to understand their specific needs and desires, which enhances the personal experience of designing a one-of-a-kind piece. While most customers express high levels of satisfaction, a few have mentioned less-than-perfect interactions, such as feeling rushed or pressured during their visits.
Customer Sentiment: Approximately 80% of customers are thrilled with their experience at Taylor Custom Rings, while 10% have provided neutral feedback and 10% have raised issues with their service.
Opening Hours:
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Best Review: Leilani praised the exceptional service she received, especially noting how the staff understood her vision and created a beautiful engagement ring that exceeded her expectations.
Worst Review: Ashley found the sales approach a bit too aggressive, which led to an uncomfortable shopping experience, ultimately causing her to leave without making a purchase.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 4
Store Phone Number: 8013579151