Mullett-Hoover Jewelry and Trophies, located at 184 W Center St, Provo, UT, has become a beloved establishment for those seeking custom engagement rings in Utah County. With a warm community presence, this family-owned store has gathered over 108 reviews, showcasing their commitment to quality craftsmanship and exceptional service.

The skilled team at Mullett-Hoover, led by friendly and knowledgeable staff members, excels in helping customers realize their unique visions for engagement rings. Many customers commend the staff for their approachability and expert guidance, making the design process feel personal and collaborative. However, a few reviews mention occasional delays in service and communication issues.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% had neutral experiences and 10% reported some difficulties.

Opening Hours:

Monday to Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Best Review: Sherry shared her long-standing loyalty to the store since 1974, praising the knowledgeable staff for their ability to repair and clean jewelry, including her wedding rings.

Worst Review: Mark mentioned a frustrating experience with repeated issues in watch repairs, feeling dissatisfied with the service he received.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.