Fred Meyer Jewelers, located at 1300 W Sunset Rd #2303, Henderson, NV 89014, is a well-known chain retailer offering a broad selection of fine jewelry, including engagement rings, designer watches, and wedding bands. With a focus on engagement ring creation, this jeweler aims to provide customers with high-quality options and valuable services. The store has received a mix of feedback from customers, totaling 17 reviews.
Positive reviews highlight the exceptional customer service and prompt repairs; customers have appreciated how efficiently the staff handles resizing and repairs for engagement rings. However, some negative reviews point to unsatisfactory experiences with customer service, with complaints about unwelcoming staff and problems with ring sizing.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%
Opening Hours:
- Monday to Friday: 10 AM - 9 PM
- Saturday: 10 AM - 9 PM
- Sunday: 10 AM - 7 PM
Staff members mentioned include Rosa and an unnamed manager who received both praise and criticism.
Best Review:
Holly noted the fantastic job done by the jeweler in restoring her wedding rings after years of being cut off, highlighting the speedy and effective service.
Worst Review:
Deb expressed her dissatisfaction with the store's customer service, characterizing the staff as rude and unprofessional, as well as unsatisfied with repairs made to her ring.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 17
Store Phone Number: (702) 450-5438