Zales Jewelers, located at 1300 W Sunset Road, Ste. 2521, Henderson, NV 89014, is a well-known establishment in Clark County specializing in engagement ring creation and comprehensive jewelry services. With a phone number of (702) 436-0766, this jeweler is recognized for offering a wide array of fine jewelry, particularly engagement rings and wedding bands.

Customers appreciate the extensive selection of rings, including collections from notable designers. The store provides a variety of services such as custom jewelry design, watch and jewelry repair, cleaning and inspection, and trade-in options for previously purchased diamond jewelry. Experienced staff members, including names like Patrick and Tracy, have received praise for their customer service, with many customers highlighting their friendliness and professionalism during the buying process.

Despite the numerous positive reviews, there are some negative sentiments surrounding the service timeline and in-store experience. A few customers have reported issues with long wait times and interactions with staff, indicating that service could be improved during peak hours.

Overall sentiment from online customer reviews:
- Positive: 68%
- Neutral: 15%
- Negative: 17%

Highlight Reviews:
Best Review: A customer shared appreciation for the exceptional service provided by the staff, specifically mentioning the helpfulness of Tracy in resolving warranty issues and providing excellent customer care.

Worst Review: Another customer expressed frustration over unacknowledged wait times and poor customer service during their visit, feeling that they were overlooked compared to other patrons.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

Staff Members Mentioned:
- Patrick
- Tracy