KAY Jewelers, located in Henderson, NV, operates as a retail jewelry chain with a strong focus on engagement ring creation and a wide selection of jewelry services. Situated at 1300 West Sunset Road, Ste. 2437, this store is noted for its extensive range of engagement rings, wedding bands, and custom jewelry options. They offer services such as jewelry maintenance and repair, diamond upgrades, and custom design consultations to ensure each piece is uniquely crafted to meet customer desires.

The store operates in Clark County and is accessible for those in the surrounding areas. It has received mixed online reviews, with about 95 opinions contributing to the store's overall sentiment.

Overall Sentiment from Online Customer Reviews:

Positive sentiment: 48%
Neutral sentiment: 15%
Negative sentiment: 37%

While many customers appreciate the personalized service and helpful staff, others report issues with customer service quality and product durability.

Best Review:
Christina highlighted the helpfulness of a staff member named Mike, complimenting him for his patience and the quality of the engagement ring they received, stating that his assistance made the purchase enjoyable.

Worst Review:
Kristal recounted a frustrating experience centered around repeated issues with her wedding ring, involving mishaps and poor service before finally resolving her concerns with the manager's assistance.

**Address:** 1300 West Sunset Road, Ste. 2437, Henderson, NV 89014
**Phone:** (702) 434-1530

**Store Hours:**
| Day | Hours |
|-----------|-------------------|
| Tuesday | 10:00 AM - 8:00 PM|
| Wednesday | 10:00 AM - 8:00 PM|
| Thursday | 10:00 AM - 8:00 PM|
| Friday | 10:00 AM - 8:00 PM|
| Saturday | 10:00 AM - 8:00 PM|
| Sunday | 11:00 AM - 7:00 PM|
| Monday | 10:00 AM - 8:00 PM|

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.