Fred Meyer Jewelers, located at 2020 Southlake Mall, Merrillville, IN 46410, offers a variety of jewelry services with a focus on engagement ring creation. The store is part of a chain retailer known for providing fine jewelry, designer watches, and wedding rings for both men and women. Despite their offerings, customer feedback presents a mixed experience.
Overall Sentiment from Online Customer Reviews:
Based on 19 reviews, the sentiment appears to lean towards negative. Positive sentiment is rated at 30%, neutral at 10%, and negative at 60%. Customers have expressed frustration regarding store closures and difficulties in accessing services such as lifetime guarantees, which are now complicated due to the store's status.
Highlight Reviews:
Best Review: A customer praised the store for their ring selection and the quality of jewelry purchased, highlighting that their wedding rings were well made and visually appealing. This positive experience was underscored by the professional care received during the purchase process, indicating an understanding of customer needs.
Worst Review: Another customer expressed disappointment over the permanent closure of the store, which complicated their ability to uphold the lifetime guarantee on their wedding ring. The customer lamented having to travel a considerable distance to receive services that were once conveniently available.
**Operating Hours:**
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.