Merrillville Jewelers, located at 7203 Taft St, Merrillville, IN 46410, is a family-owned jewelry store with a strong reputation in Northwest Indiana, serving customers for over 46 years. The jeweler specializes in custom engagement ring creation and provides a warm, customer-focused atmosphere where clients can discuss their specific needs. The owner, Paul, is known for his expertise in jewelry and for guiding customers through their purchasing decisions while working within their budget.

The store’s hours are as follows:

- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
- Monday: Closed

The services offered include engagement ring design, custom repairs, and the buying and selling of gold and other precious metals. The establishment also prides itself on providing quality jewelry repair services.

Overall sentiment from online customer reviews:
Positive: 67%
Neutral: 18%
Negative: 15%

Reviews indicate that clients are generally pleased with the quality of products and service, appreciating Paul's accommodating nature and informative guidance. However, there are some negative comments regarding customer service experiences, indicating inconsistency.

Best Review:
A customer highlighted Paul’s helpfulness and honesty during their search for an engagement ring, noting the valuable information and comfort provided in the purchasing process.

Worst Review:
Another reviewer expressed dissatisfaction with the service experience, describing an interaction where they felt the owner was rude and disrespectful.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.