Helzberg Diamonds, located at 2871 E 81st Ave, Merrillville, IN 46410, is a jewelry store well-regarded for its extensive selection of engagement rings and wedding bands. With a phone number of (219) 947-3926, this establishment caters to those seeking quality diamond jewelry in Lake County. Customers appreciate the knowledgeable staff, who often provide helpful service during the ring selection process, although experiences can vary.

The store's operating hours are as follows:

| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 7:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

Overall Sentiment from Online Customer Reviews:
The sentiment from online reviews indicates mixed feelings, with approximately 50% positive, 20% neutral, and 30% negative feedback noted from various sources.

Positive reviews commonly highlight the store’s agreeable atmosphere and attentive service, with customers praising the staff for their friendliness and assistance during the engagement ring selection process. Conversely, negative reviews often mention instances of perceived poor customer service and dissatisfaction with the handling of repairs.

Best Review:
Barbara commended the store for its excellent products and fantastic customer service, praising the knowledge and approachability of the staff.

Worst Review:
E. O. expressed disappointment regarding their experience with a ring repair, indicating inadequate customer service and an unsatisfactory solution to their issue, which led to a lack of confidence in returning for further purchases.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.