Gaston Jewelers, located at 3602 W Bell Rd #2, Glendale, AZ 85308, is a family-owned jeweler known for its custom engagement ring creation and a wide array of jewelry services. Founded in 1956 by Bill Gaston, the store has built a reputation for quality craftsmanship and personalized customer service. The current owner, Carol Gaston, continues the legacy, ensuring that customers feel welcome and valued.

The store offers a variety of services, including custom jewelry design, appraisals, repairs, and watch services. Customers appreciate the friendly atmosphere and the expertise of the staff, often noting how approachable and helpful they are. While many reviews highlight positive experiences with excellent service and reasonable pricing, there are also some negative sentiments regarding specific repair experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Highlight Reviews:
Best Review: A customer named Bob praised the knowledgeable and friendly staff, emphasizing the beautiful selection of jewelry and the competitive pricing. He expressed deep satisfaction with his purchases over the years and commended the overall customer service experience.
Worst Review: A reviewer, Ashleigh, shared a negative experience regarding the sizing of her ring, reporting issues with the quality of the work and customer service, leading her to seek recourse through consumer protection.

Operating Hours:
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.