The Goldsmith, located at 15850 N 35th Ave, Phoenix, AZ 85053, is a highly regarded jeweler specializing in custom engagement ring creation and comprehensive jewelry services. With a stellar rating of 5.0 from 46 reviews, this store is noted for its exceptional craftsmanship and personal attention to detail. Owner Dennis Smith is praised for his expertise in sourcing high-quality diamonds, particularly ideal cut hearts and arrows diamonds, offering a unique shopping experience with minimal markups compared to larger chains.
Customers appreciate the friendly and knowledgeable service, often highlighting Dennis's ability to transform their visions into beautiful pieces of jewelry while providing thorough education about the diamond selection process. Services include jewelry cleaning, watch repair, resizing, and custom design, making it a one-stop-shop for all jewelry needs.
Operating hours are as follows:
| Day | Hours |
|-----------|------------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The general response atmosphere is overwhelmingly positive, with approximately 95% of reviews indicating satisfaction with the service provided, while about 5% expressed neutral sentiments. There were no negative reviews identified.
Best Review:
Kate L. commended the jeweler for resizing her engagement ring, noting the exceptional quality of work and reasonable pricing, along with superb customer service.
Worst Review:
Donald O. mentioned not being able to find the help he needed, but he still appreciated the effort made by the owner to assist him, indicating a positive parting despite not utilizing the service.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 46
Store Phone Number: 6233768041