Geiss & Sons Jewelers, located at 765 Haywood Rd Ste G, Greenville, SC 29607, operates with a commitment to excellence in jewelry creation and service. Renowned for their engagement ring creation services, the jeweler provides a personalized experience tailored to each customer's vision. The staff, including Oksana, is noted for their friendly and knowledgeable approach, offering insights into various designs and options, ensuring a seamless shopping experience.
Services include custom engagement ring design, resizing, and comprehensive watch repair, with a wide selection of exquisite items from brands such as David Yurman and Roberto Coin. The jeweler has garnered an impressive collection of 860 reviews, reflecting their esteemed reputation within the community.
Overall Sentiment from Online Customer Reviews:
The sentiment from online customer reviews is overwhelmingly positive, with approximately 90% of feedback reflecting satisfaction and delight with services rendered. About 8% of reviews fall into the neutral category, and approximately 2% are negative, mostly focusing on individual customer experiences that did not meet expectations.
Best Review:
Karen expressed immense gratitude for the exceptional service provided by Oksana, who successfully managed to restore her beloved Roberto Coin engagement ring after it was damaged. Karen highlighted the promptness and professionalism of the staff when handling her repair needs.
Worst Review:
Emily's experience was less favorable, as she felt the staff was indifferent during her shopping visit. Despite her requests for assistance, she encountered a lack of attentiveness and support, which led her to leave the store dissatisfied.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff Members: Oksana