Hale's Jewelers Greenville SC

Hale's Jewelers, located at 761 Verdae Blvd, Greenville, SC, offers a rich history of exceptional service in fine jewelry, with a particular focus on creating engagement rings. Established in 1856, this store is known for its skilled team, including knowledgeable staff like Russ and Shannon, who provide personalized guidance throughout the ring creation process. Their services encompass custom design, ring resizing, and jewelry repair, making them a one-stop destination for all jewelry needs in Greenville County.

The store has garnered a variety of reviews, totaling 348, reflecting a robust reputation in the community. Many customers praise the warm atmosphere and dedicated service, noting that the staff, particularly Russ, is friendly and helpful in assisting with engagement ring selections.

Positive sentiments highlight the personalized assistance and beautiful designs, with reviews often mentioning smooth transactions and quality craftsmanship. However, a few negative reviews mention concerns regarding communication and timely service. For example, there have been instances of dissatisfaction related to customer service during busy periods, leading to frustration for some customers.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review:
One reviewer, Aaron, shared his satisfaction with the quality of service and outstanding assistance received from Russ during the purchase of a watch, mentioning how impressed he was with the value and service received that led him to make a second purchase.

Worst Review:
A customer named May expressed disappointment regarding the quality of a ring purchased for her daughter, noting that several diamonds fell out shortly after purchase. Despite the initial positive impressions, this incident raised concerns about the quality control of their jewelry.

Operating Hours:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Staff Members: Russ, Shannon

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.