Zales Jewelers, located in Haywood Mall, Greenville, SC, is a well-known destination for those seeking exquisite engagement rings and personalized jewelry services. With a reputation built since 1924, they provide a diverse range of services, including custom engagement ring design, jewelry repairs, and cleaning. Customers can rely on their talented staff, including Denise, who is frequently praised for her knowledge and exceptional customer service. The store operates in Greenville County and emphasizes a friendly and accommodating shopping experience.
Operating hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
Phone: (864) 297-0415
Address: 700 Haywood Rd., Ste. 215, Greenville, SC 29607-2781
Overall Sentiment from Online Customer Reviews:
Positive: 58%
Neutral: 20%
Negative: 22%
Customers generally report a friendly, enjoyable experience and commend the staff's expertise. However, some have faced issues with service delays and product quality.
Best Review:
Mackenzie noted the lovely staff and positive customer service, highlighting an overall pleasant experience at Zales Jewelers.
Worst Review:
Stacy expressed disappointment with the warranty policy and the inconsistency in product quality, indicating her dissatisfaction with Zales' service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 68%
Total Customer Feedback Reviewed: 176
Store Phone Number: (864) 297-0415