Helzberg Diamonds is a well-regarded jeweler located at 700 Haywood Rd Suite 2012A, Greenville, SC 29607, in Greenville County. This jewelry store specializes in the creation of personalized engagement rings, offering customers access to a wide selection of high-quality diamonds and customizable options to help them choose the perfect piece for their significant moment. The dedicated staff, including highly praised associates like Lauren and Debbie, are known for their exceptional service, providing tailored recommendations and professional advice to simplify the jewelry selection process.

Operating hours for Helzberg Diamonds are as follows:
- Tuesday: 10:00 AM - 08:00 PM
- Wednesday: 10:00 AM - 08:00 PM
- Thursday: 10:00 AM - 08:00 PM
- Friday: 10:00 AM - 08:00 PM
- Saturday: 10:00 AM - 08:00 PM
- Sunday: 12:00 PM - 06:00 PM
- Monday: 10:00 AM - 08:00 PM

Overall Sentiment from Online Customer Reviews:
The store has received a total of 382 reviews, with an overall positive sentiment score of 80%. Positive feedback emphasizes the experienced staff and excellent customer service, while negative reviews often mention issues with repairs and customer follow-up, resulting in a negative sentiment score of 15%. Neutral feedback accounts for 5%, reflecting average experiences without strong feelings.

Best Review: A customer noted that Lauren provided outstanding service, demonstrating exceptional knowledge and patience. They appreciated her ability to connect with their style and offer valuable comparisons, resulting in a purchase they found absolutely amazing.

Worst Review: Another customer expressed frustration over delays in service for a repair, citing that the clasp on their piece broke shortly after they received it back and that the overall process took much longer than expected, leading to multiple trips to the store.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned include:
- Lauren
- Debbie