Genesis Jewelers of Yorktown, located at 32 Triangle Center, Yorktown Heights, NY, has established itself as a cherished local spot for those seeking custom engagement rings and personalized jewelry. With a history dating back to 2002, this Westchester County store combines a welcoming atmosphere with a commitment to quality craftsmanship.
The husband-and-wife team, Steve and Lara, lead a team renowned for their patient and attentive service. Customers rave about the collaborative design process, where individual visions are transformed into beautiful engagement rings. The shop is often praised for its warm, family-friendly environment, allowing customers to explore options without pressure. It's a community staple, known for its local charm and personalized touch, making it a perfect place to find a unique piece of jewelry or have something custom-made.
Customer Sentiment: Overall, approximately 80% of customers report being very satisfied with their experiences, while a small percentage have expressed some concerns about pricing and customer service.
Opening Hours:
Tuesday to Saturday: 10:00 AM – 6:00 PM
Monday and Sunday: Closed
Best Review: Jennifer highlighted the outstanding service, mentioning that her engagement ring was repaired and cleaned free of charge, which left her thrilled with the thoughtful treatment she received.
Worst Review: Perry felt disappointed after encountering high repair costs for a small job, which he considered excessive compared to his expectations.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 194