Yorktown Jewelers, located at 322 Kear St, Yorktown Heights, NY, is quickly becoming a favorite for couples seeking to create their ideal engagement ring. This family-owned establishment shines in Westchester County, with a strong reputation backed by 54 reviews praising its knowledgeable staff and commitment to excellent service.

The team, led by Myron Ruales and his son Mike, is known for their personalized approach to jewelry design. Customers often commend their ability to listen and help bring visions to life, creating stunning custom pieces that capture each couple's unique story. The store offers a welcoming atmosphere where clients feel like part of the family. While the majority of feedback is positive, a few reviews do mention concerns regarding pricing changes after initial estimates.

Customer Sentiment: Roughly 80% of customers report being highly satisfied with their experiences, while around 10% have shared neutral thoughts, and 10% have expressed concerns regarding pricing transparency.

Opening Hours:

Monday to Friday: 11:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Michael praised the exceptional service and craftsmanship, noting how Myron and Mike took the time to find the perfect engagement ring tailored to his fiancé's style.

Worst Review: Shari mentioned an issue with unexpected price increases for a repair, which left her feeling disappointed with the communication.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.