J&B Family Jewelers, located at 1883 Commerce St, Yorktown Heights, NY, is a welcoming jewelry store that specializes in creating beautiful engagement rings and providing top-notch repair services. Founded by brothers Joseph and Benny Chiazzese, the shop has built a reputation for personalized customer service and an inviting atmosphere in Westchester County.

Customers often rave about the team's expertise and commitment to making the engagement ring design process enjoyable and stress-free. With a focus on listening to clients' desires, the staff helps guide them through selecting the perfect diamond and setting. The store also offers a wide selection of designer jewelry and watches, making it a go-to for many jewel lovers in the area. While most reviews highlight satisfaction with the product quality and customer service, a few customers have noted minor issues with communication or service speed.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:
- Monday to Saturday: 10:00 AM – 6:00 PM
- Sunday: Closed

Best Review: Loriu praised the excellent assistance provided to her fiancé while shopping for an engagement ring, particularly appreciating the staff's patience and dedication to ensuring a perfect fit.

Worst Review: Lisa felt undervalued as a customer during her visit, noting that the staff seemed more focused on making a sale than providing genuine assistance.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.