Gold and Silver Boutique Baytown TX

Gold Silver Boutique, located at 2310 Garth Rd, Baytown, TX 77520, is a family-owned jewelry store that specializes in engagement ring creation and offers a variety of jewelry services, including gold and silver buying, platinum dealing, and watch repair. The store is known for its welcoming atmosphere and attentive service, with staff often praised for their friendliness and expertise. The phone number for inquiries is (281) 428-1711.

Many reviews detail the positive experiences of customers, highlighting the store's dedication to quality and fair pricing. Several clients express satisfaction with their engagement ring selections, appreciating the diverse range and the knowledgeable assistance provided by the staff. However, there are some negative reviews noting issues with certain interactions, particularly concerning customer service, where a few customers felt dismissed or had unsatisfactory experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 25%
Negative: 10%

Highlights from the reviews indicate that while the majority of customers left with positive sentiments about the store's engagement ring options and the friendliness of the staff, a small number of reviews mentioned negative encounters regarding service quality.

Best Review: A customer commended the staff for their personalized approach and variety in engagement rings, noting that they felt genuinely cared for throughout their purchase process.

Worst Review: Another customer expressed disappointment with the owner's attitude during their visit, feeling belittled over a simple inquiry, which left a negative impression of the customer service.

Operating Hours:
- Monday: 8:00 AM - 5:30 PM
- Tuesday: 8:00 AM - 5:30 PM
- Wednesday: 8:00 AM - 5:30 PM
- Thursday: 8:00 AM - 5:30 PM
- Friday: 8:00 AM - 5:30 PM
- Saturday: 8:00 AM - 4:00 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.